Terms of service — A2 Attorneys

Version dated 1 November 2026

GENERAL TERMS AND CONDITIONS FOR THE PROVISION OF LEGAL ASSISTANCE

A2 LAW OFFICE, MOSCOW

1. GENERAL PROVISIONS

1.1. These General Terms and Conditions for the Provision of Legal Assistance (the “General Terms”) of A2 Law Office, Moscow (the “Law Office”) set out the standard terms governing the relationship between the Law Office and the Client under the agreement for the provision of legal assistance entered into between them (the “Agreement”).

1.2. The General Terms form an integral part of the Agreement entered into with the Client and are binding on the parties to that Agreement.

1.3. The General Terms govern the relationship between the parties to the Agreement to the extent not covered by the Agreement with the Client. In the event of any conflict, in whole or in part, between the General Terms and the Agreement or its Appendices, the Agreement and its Appendices shall prevail.

1.4. The General Terms are published on the official website of A2 Law Office, Moscow, at https://a2.law/general_conditions, subject to the provisions of Section 11 of the General Terms.

2. AGREEMENT WITH THE CLIENT

2.1. The Law Office provides Legal Assistance to the Client under an Agreement concluded with the Client in writing. The Agreement between the Law Office and the Client is deemed concluded if signed by both Parties as a single document, or if there is a copy of the Agreement signed by one Party and a scanned copy bearing the other Party’s signature. If the Client pays for Legal Assistance provided by the Law Office on the basis of an invoice issued by the Law Office, the Agreement between the Parties is deemed concluded even in the absence of a single document signed by both Parties. The Parties may also sign the Agreement using an electronic digital signature.

2.2. The Appendices to the Agreement form an integral part of it and govern specific matters. In the event of a conflict between an Appendix and the text of the Agreement, the Appendix shall prevail. Appendices and supplementary agreements shall be signed by the Parties in the same form as the Agreement.

3. PROCEDURE FOR PROVIDING LEGAL ASSISTANCE

3.1. Legal Assistance is provided on the basis of the Agreement and subject to the Client supplying the information and/or documents required by the attorney. If the Client fails to provide information and/or documents requested by the Law Office and required for the provision of Legal Assistance, the Law Office may refrain from commencing Legal Assistance or suspend it until those circumstances have been remedied, except where expressly provided otherwise by law. Any resulting extension of the time required to provide Legal Assistance shall not constitute a breach by the Law Office of its obligations to provide Legal Assistance on time.

3.2. When providing Legal Assistance to the Client, the Law Office may depart from the Client’s specific instructions if the circumstances of the matter make this necessary in the Client’s interests and the Law Office was unable to consult the Client beforehand or did not receive a response within a reasonable time to its request concerning the need to depart from the Client’s instructions. Any such departure must be justified.

3.3. Each attorney of the Law Office accepts the Client’s mandate under this Agreement. Attorneys may engage trainee attorneys, attorney assistants and other employees of the Law Office to carry out individual assignments.

3.4. Where necessary, the Law Office may engage third parties to provide Legal Assistance unless expressly stated otherwise in the Client’s instructions. The Law Office is responsible for the actions of third parties it engages.

3.5. The Law Office’s obligations towards the Client do not create any rights or obligations in respect of third parties.

3.6. The Parties agree that, without breaching its duty to protect the Client’s confidential information and in accordance with professional ethics, the Law Office may, without the Client’s consent, act for other individuals and legal entities whose interests may conflict with those of the Client or its affiliates on matters not directly related to the subject of the Legal Assistance provided by the Law Office to the Client (a “Conflict of Interest”). The Law Office undertakes to notify the Client of any such Conflict of Interest if identified.

3.7. For the purposes of providing Legal Assistance, the Client is solely the legal entity or individual identified in the Agreement, and not its affiliates or related persons. Accordingly, for the purpose of determining a Conflict of Interest within the meaning of clause 3.6 of the General Terms, the Law Office may represent other clients whose interests may conflict with those of the Client’s affiliates without obtaining any consent from the Client or its related persons or affiliates. The Client undertakes to notify the Law Office immediately if it conducts business under any other name.

3.8. The Parties agree that the Law Office may create intellectual property in providing Legal Assistance under the Agreement (“Intellectual Property”). Intellectual Property belongs to the Law Office, constitutes confidential information and may be used by the Client solely for the purposes for which the Agreement was concluded.

3.9. The Parties may communicate, exchange information and documents, and send requests by fax or email using the contact details specified in their Agreement. A fax transmission confirmation showing the date, the recipient’s fax number and successful transmission, or a message confirming delivery of an email to the recipient, is sufficient evidence that the relevant document was sent by one Party and received by the other. The Parties acknowledge that documents sent by fax with transmission confirmation and printouts of emails may be used as written evidence, including in resolving disputes between the Parties.

3.10. Written documents exchanged by the Parties in performing this Agreement shall be transferred against an inventory of the documents transferred.

3.11. The Law Office will take reasonable steps to keep its emails and attachments free of viruses and other defects that may damage computers or information systems. Nevertheless, the Client must independently protect its computers and information systems against such viruses and defects. The Law Office shall not be liable for any loss or damage arising from receipt or use of its electronic communications.

3.12. The Client undertakes not to approach employees of the Law Office with offers of employment or any other form of cooperation. The Client also undertakes not to approach attorneys of the Law Office with proposals to provide Legal Assistance independently, without the Law Office’s involvement in the relationship with the Client.

If the Client approaches an employee of the Law Office with an offer of employment and hires that employee, or enters into a civil-law contract with that employee, during the employee’s contractual relationship with the Law Office or within 6 (six) months after termination of the employee’s employment with the Law Office, the Client shall pay the Law Office a contractual penalty of RUB 1,000,000 (one million roubles and zero kopecks) for each instance of hiring an employee of the Law Office or entering into a civil-law contract.

If the Client approaches an attorney of the Law Office with a proposal to provide Legal Assistance independently, without the Law Office’s involvement in the relationship with the Client, and that attorney is engaged to provide Legal Assistance to the Client independently of the Law Office during the attorney’s membership of the Law Office or within 6 (six) months after that membership ends, the Client shall pay the Law Office a contractual penalty of RUB 1,000,000 (one million roubles and zero kopecks) for each instance of engaging an attorney of the Law Office.

3.13. Subject to clause 3.4 of these General Terms, a Party may transfer all or part of its rights and obligations under the Agreement to a third party only with the other Party’s prior written consent.

3.14. In providing Legal Assistance, the Law Office may use artificial intelligence technologies to process and analyse information and to prepare draft documents. Such technologies shall be used in compliance with requirements concerning attorney–client privilege, confidentiality and personal data protection, including the provisions of Sections 9 and 10 of these General Terms. Results obtained using artificial intelligence technologies shall be reviewed by the Law Office’s professionals. The use of such technologies shall not relieve the Law Office of responsibility for the quality of the Legal Assistance provided.

4. FEES FOR LEGAL ASSISTANCE

4.1. Fees for Legal Assistance may, in whole or in part, be determined by the time actually spent by employees of the Law Office providing Legal Assistance, by a fixed fee, or by a fee contingent on the outcome.

Hourly rates

4.2. Where fees for Legal Assistance provided by the Law Office are based on the time actually spent by the Law Office’s professionals (attorneys and other employees) providing Legal Assistance, the hourly rates for those professionals specified in Appendix A to the Agreement (the “Hourly Rates”) shall apply. In that case, fees for Legal Assistance are calculated by multiplying the number of hours spent providing Legal Assistance by the Hourly Rates. Time amounting to less than a full hour is rounded to 0.25, 0.5 or 0.75 of an hour (15, 30 or 45 minutes, respectively).

4.3. The Law Office sets the Hourly Rates according to the qualifications of its professionals (attorneys and employees). At the Client’s request, the Law Office shall provide a statement of the qualification grades it has assigned to the particular professionals engaged to provide Legal Assistance to the Client.

4.4. If the Law Office receives a request from the Client for urgent Legal Assistance within 48 hours of receipt, the Hourly Rates for that request shall be multiplied by 1.5, using the formula A1 = A × 1.5, where:

(i) “A1” is the Hourly Rate for urgent Legal Assistance; “=” is the arithmetic equals sign;

(ii) “A” is the Hourly Rate; “×” is the arithmetic multiplication sign.

4.5. The Law Office reviews the Hourly Rates regularly, but no more than once a year. By signing the Agreement, the Client agrees to pay for Legal Assistance at the Hourly Rates applicable when the Legal Assistance covered by the relevant invoice was provided. If the Hourly Rates are revised, the Law Office shall send the Client a revised Appendix A specifying the new Hourly Rates, which the Client shall sign within 10 (ten) business days of receipt. The previous version of Appendix A shall then cease to apply.

If the Client fails to sign the revised Appendix A within that period, the Law Office may suspend Legal Assistance until the Client signs it. If the Client fails to sign the revised Appendix A for more than 30 (thirty) calendar days, the Law Office may unilaterally terminate the Agreement by giving the Client written notice at least 5 (five) business days before the intended termination date.

Fixed fee

4.6. The Agreement with the Client may provide for all or part of the remuneration to be paid as a fixed fee specified in Appendix B to the Agreement.

Contingent fee

4.7. The Agreement with the Client may provide for all or part of the remuneration to depend on the outcome of Legal Assistance (a contingent fee or “success fee”). A contingent fee may be a fixed monetary amount, a share or percentage of the Client’s claims that are upheld or of claims against the Client that are dismissed, or may be determined by any other method allowing the fee to be calculated.

4.8. Inclusion of a success fee provision in the Agreement does not constitute a guarantee or promise of a favourable outcome of Legal Assistance.

4.9. If the Parties provide for a contingent fee for each stage of Legal Assistance, the Agreement may include a provision under which non-payment or incomplete payment of the contingent fee for a particular stage constitutes an irrevocable offer by the Client to terminate the Agreement (Article 429.2 of the Civil Code), or a condition subsequent terminating the Parties’ rights and obligations under the Agreement other than the Client’s obligation to pay the remuneration (Article 157 of the Civil Code).

Costs of providing Legal Assistance

4.10. The Client agrees to pay travel, accommodation, business trip expenses and other costs incurred by the Law Office’s professionals (attorneys and other employees) on any necessary business trips. Time spent by professionals on such trips, including travel time, is billed at the Hourly Rates unless otherwise agreed in writing. The Law Office’s professionals shall travel on business only with the Client’s prior written consent, which may be given by sending the Law Office a scanned copy of a document signed by the Client.

4.11. The total amount payable by the Client is stated in roubles or another currency. Amounts stated in another currency shall be paid in roubles at the exchange rate of the Central Bank of the Russian Federation at the time of payment, unless otherwise agreed by the Parties.

Urgency surcharge

4.12. Where a particular assignment must be commenced immediately outside the Law Office’s employees’ working hours, or on weekends or Russian national or public holidays, the fees for Legal Assistance shall include an urgency surcharge of 100 (one hundred) per cent of the fees for the Legal Assistance provided urgently. For the purposes of this clause, the Law Office’s employees’ working hours are 10:00 to 19:00 Moscow time, Monday to Friday inclusive.

5. PAYMENT FOR LEGAL ASSISTANCE

5.1. Payment for Legal Assistance shall be made on the basis of invoices issued by the Law Office within 5 (five) business days of receipt of the invoice.

5.2. The Agreement or its Appendices may provide for an advance payment. The Client shall make that payment within 5 (five) business days of receipt of the Law Office’s invoice.

5.3. Unless otherwise provided in the Agreement with the Client, the Law Office shall invoice monthly for Legal Assistance provided. Payment shall be made by transfer to the Law Office’s bank account unless otherwise agreed by the Parties.

6. ACCEPTANCE OF LEGAL ASSISTANCE PROVIDED

6.1. In accordance with the Appendix to the Agreement, the Law Office shall send the Client a report specifying the services comprising the Legal Assistance provided to the Client, the time spent providing Legal Assistance, where applicable, the fees for Legal Assistance, and all expenses and costs incurred by the Law Office in connection with it. Two copies of a services acceptance certificate shall be sent to the Client together with the report.

6.2. The Client shall review and approve the report or communicate its objections to the Law Office. The Client shall sign the copies of the services acceptance certificate supplied by the Law Office and return one copy to the Law Office, or, if it objects to the report, send the Law Office a reasoned refusal to sign the acceptance certificate within 5 (five) business days of receipt. If no reasoned refusal is submitted within that period, the Legal Assistance specified in the acceptance certificate shall be deemed accepted and payable by the Client.

6.3. Legal Assistance provided by the Law Office shall in any event be deemed accepted by the Client if the Client has paid for it on the basis of the invoice and services acceptance certificate issued.

7. REIMBURSEMENT OF EXPENSES

7.1. The Agreement may provide that, in the course of providing Legal Assistance, the Law Office incurs necessary expenses and costs in the Client’s name and at the Client’s expense, or in its own name and at the Client’s expense. Such expenses may include charges for long-distance and international telephone calls; messages sent by telex, fax or other electronic means; courier, messenger and other document deliveries; postage; written translation and interpreting; notarisation and apostille of documents; state duties and charges; photocopying and other reproduction of printed materials; overtime pay for attorneys and employees of the Law Office that may be required to provide Legal Assistance to the Client; and other expenses.

7.2. If the Agreement provides for reimbursement of expenses, the Client shall transfer funds to the Law Office’s bank account in the amount specified in the Agreement. In addition, the Client shall pay 25% (twenty-five per cent) of that amount as compensation for the Law Office’s administrative expenses associated with maintaining records in connection with the provision of Legal Assistance.

7.3. If the Law Office’s expenses and costs for a reporting period of one calendar month do not exceed the amount transferred under clause 7.2, the balance shall be credited towards reimbursement of expenses and costs for the next reporting period.

7.4. The Client shall reimburse expenses and costs of the Law Office exceeding the funds transferred in accordance with the general procedure for payment for Legal Assistance.

7.5. Upon termination of the Agreement, any unused balance of the amount transferred to the Law Office to reimburse expenses shall be returned to the Client unless otherwise agreed by the Parties.

8. FORCE MAJEURE

8.1. The Parties shall be relieved of liability for total or partial failure to perform their obligations under the Agreement where that failure results from force majeure circumstances, including fire, flood, earthquake or other natural disasters; interruption or failure of communication lines, equipment, software or hardware beyond the Parties’ reasonable control; war, military action, epidemics, or acts of public authorities, including the introduction of a state of emergency, an emergency situation or a heightened alert regime, directly affecting performance of obligations under the Agreement, provided that the Party relying on force majeure:

(a) immediately notifies the other Party in writing of those circumstances; and

(b) takes all necessary steps to remedy their consequences and to prevent interruption of, or, as applicable, resume performance of, its obligations under the Agreement.

8.2. If the circumstances specified in clause 8.1 of these General Terms arise, the periods for performance of the Law Office’s obligations towards the Client shall be deemed suspended unless the Parties agree otherwise.

9. CONFIDENTIALITY AND ATTORNEY–CLIENT PRIVILEGE

9.1. All information relating to performance of the Agreement and provided by the Parties to each other is confidential. It shall not be disclosed to third parties during the term of the Agreement or for 3 (three) years after its termination, unless disclosure is made (a) with the other Party’s written permission or (b) to public authorities in accordance with applicable law. The Law Office may disclose such information to any of its professionals, ensuring that they comply with the confidentiality requirements governing disclosure to third parties under the Agreement. This clause 9.1 does not apply to information that is publicly available when received or subsequently becomes publicly available through no fault of either Party.

9.2. The Client also acknowledges that the Law Office may receive confidential information from other clients that may be of interest to the Client but that the Law Office cannot disclose to the Client.

9.3. Any information relating to the provision of Legal Assistance under the Agreement is subject to attorney–client privilege, protected under the laws of the Russian Federation. The fact that the Client has approached the Law Office and the fact that the Agreement has been concluded are also subject to attorney–client privilege.

9.4. The Parties agree that, without breaching its duty to protect the Client’s confidential information and in accordance with professional ethics, the Law Office may, without obtaining further consent from the Client, use, including by publication or other disclosure, general information about the types and substance of Legal Assistance it provides to the Client for informational, scientific, educational and similar purposes, including scientific or other publications and participation in professional rankings. By signing the Agreement, the Client grants the Law Office the right to use personal data and other information enabling the Client to be identified for the purposes specified in this clause.

10. PERSONAL DATA

10.1. In accordance with its professional duties and applicable law, the Law Office seeks to safeguard the secrecy and confidentiality of information concerning its clients, prospective clients, their partners and affiliates, and follows the confidentiality policy set out in Section 9 of the General Terms.

10.2. The Law Office collects and processes personal data to provide Legal Assistance, including client service, conflict checks and billing, and to comply with its obligations.

10.3. Personal data includes contact information, such as name, business address, telephone number and email address; employment history, such as roles, education, professional training and previous employment details; identification information, such as passport details, visas and immigration status, and date and place of birth; and payment information, such as account numbers and tax information.

10.4. The Law Office collects personal data through direct contact with Clients, prospective clients, their business partners and affiliates, through websites funded by the Law Office, and from publicly available information on the Internet or subscription services.

10.5. By signing the Agreement, the Client, acting freely, of its own will and in its own interests, consents to the Law Office, including attorney assistants, processing any of the Client’s personal data for the purpose of performing the Law Office’s obligations under the Agreement (the “Consent”). The Consent remains effective throughout the term of the Agreement and for 5 (five) years after its termination. Detailed terms of the Consent to personal data processing are published on the Law Office’s website at https://a2.law/general_conditions.

10.6. If the Client provides the Law Office with personal data of other individuals, the Client represents and warrants that any consent required under applicable law for that disclosure and processing has been duly obtained from those individuals.

11. AMENDMENTS TO THE GENERAL TERMS

11.1. The Law Office may unilaterally amend these General Terms. It shall notify the Client of the amendments, publish the revised General Terms on the Law Office’s website (www.a2.law) and provide the Client with a written copy.

11.2. If the Client avoids receiving a copy of the General Terms, the Law Office shall send it by email and by registered post to the addresses specified in the Agreement. In any event, the copy shall be deemed received by the Client 10 (ten) calendar days after the Law Office sends the registered letter.

11.3. Amendments to the General Terms shall take effect 15 (fifteen) calendar days after publication on the Law Office’s website (www.a2.law), but no earlier than 5 (five) calendar days after the Client receives a copy, provided that the Law Office has received no objections from the Client.

12. AMENDMENT AND TERMINATION OF THE AGREEMENT WITH THE CLIENT

12.1. Either Party may at any time unilaterally terminate the Agreement without applying to a court, by giving the other Party written notice at least 5 (five) business days before the intended termination date, unless expressly provided otherwise by law. If the circumstances specified in clause 8.1 of these General Terms arise, that period shall be calculated in calendar days.

12.2. Upon receipt of written notice under clause 12.1, the Law Office shall immediately cease providing Legal Assistance. The Client shall pay for Legal Assistance provided by the Law Office before the date of receipt of the termination notice, including Legal Assistance whose results or report have not yet been delivered to the Client, and reimburse expenses incurred by the Law Office in connection with the provision of Legal Assistance.

12.3. Following termination of the Agreement, the Law Office shall, at the Client’s request, immediately return documents and property previously supplied by the Client. The Law Office may also provide copies of documents it previously prepared for the Client that the Client may need but may not possess. Subject to applicable law and professional responsibility rules, the Law Office reserves the right to destroy, after a reasonable period, any documents and property referred to in this clause that remain in its possession.